Privacy Policy

Last Updated: January 2024

At SVP Sports Sale, we are committed to protecting the privacy and security of our customers’ personal information. As a trusted retailer serving athletes, sports enthusiasts, and active families worldwide, we understand the importance of maintaining your trust through transparent data practices.

1. Information We Collect

To provide you with the best shopping experience and secure payment processing, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number
• Payment Information: Credit card details processed through secure, encrypted channels (we do not store this information on our servers)
• Order Details: Products purchased, size preferences, and transaction history
• Technical Information: IP address, browser type, device information, and browsing behavior
• Communication Data: Customer service inquiries and feedback

2. How We Use Your Information

We use your personal information for the following purposes:

• Process and fulfill your orders for sportswear, activewear, accessories, and other products
• Provide secure payment processing through our encrypted payment system
• Communicate order confirmations, shipping updates, and customer service responses
• Improve our website functionality and product offerings based on customer preferences
• Prevent fraud and maintain the security of our payment systems
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. We may share your information with:

• Payment Processors: Secure third-party payment providers (Visa, MasterCard, JCB, PayPal) to complete transactions
• Shipping Partners: Logistics companies to deliver your orders worldwide (excluding certain Asian and remote areas)
• Service Providers: Trusted partners who assist with website operations, under strict confidentiality agreements
• Legal Requirements: When required by law or to protect our rights and safety

4. Data Storage and Security

We implement robust security measures to protect your information:

• SSL Encryption: All payment data is encrypted using 256-bit SSL technology
• PCI Compliance: We maintain full compliance with Payment Card Industry Data Security Standards
• Limited Data Retention: We store personal information only as long as necessary for business purposes
• Secure Servers: Your data is protected on secure servers with restricted access
• No Financial Data Storage: We never store your complete payment information on our servers

5. Your Rights and Choices

As our valued customer, you have the right to:

• Access and review the personal information we hold about you
• Correct inaccurate or incomplete personal data
• Request deletion of your personal information, subject to legal requirements
• Opt-out of marketing communications at any time
• Object to certain processing activities
• Request data portability where applicable

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for website functionality and secure payment processing
• Analytics Cookies: Help us understand how customers use our site to improve our services
• Preference Cookies: Remember your settings and preferences for future visits

You can manage your cookie preferences through your browser settings, though this may affect website functionality.

7. International Data Transfers

As we serve customers worldwide (excluding certain Asian and remote areas), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children’s Privacy

While we offer products for boys and youth, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised effective date.

10. Contact Us

Thank you for trusting SVP Sports Sale with your sportswear needs and personal information. We’re committed to providing you with both premium athletic products and the highest standards of data protection.