FAQ

SVP Sports Sale caters to athletes and sports enthusiasts of all ages and levels! Whether you’re a professional athlete, weekend warrior, gym enthusiast, or simply looking for comfortable activewear and casual sportswear, we’ve got you covered. Our collections include options for men, women, kids, and even American college team supporters.

We combine premium sportswear quality with unbeatable prices, making high-performance gear accessible to every athlete. From accessories and activewear to boots and backpacks, we offer curated selections across multiple categories and brands to suit various sports and activities.

Our extensive range includes:

• Accessories and Bags (including Backpacks)
• Activewear and Apparel
• Footwear (including Boots and Casual shoes)
• Bottoms and various clothing categories
• Collections for Boys and all family members
• Multiple brand options

We provide detailed size charts for each product category. Please refer to the specific product page for accurate measurements. If you need assistance with sizing, our customer service team is happy to help!

Absolutely! We pride ourselves on offering 100% authentic premium sportswear from trusted brands. Quality and authenticity are guaranteed with every purchase.

We accept various secure payment options including:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed through secure encrypted channels for your protection.

Yes! We use industry-standard encryption and security measures to protect your payment information. Your financial data is never stored on our servers.

Orders can be modified or cancelled within 1 hour of placement. Please contact us immediately at [email protected] with your order number. Once orders enter processing, changes may not be possible.

We ship worldwide! However, we currently cannot deliver to select remote areas in Asia and other regions. During checkout, you can check if we ship to your location.

Please note: All orders are processed within 1-2 business days after payment confirmation. Processing may take slightly longer during peak seasons.

Yes! We offer complimentary shipping via EMS for all orders over $50. For orders under $50, standard shipping is available for $12.95.

Absolutely! Once your order ships, you’ll receive a tracking number via email. Standard shipping orders include reliable tracking through DHL or FedEx, while free shipping orders can be tracked via EMS.

We partner with reputable global carriers:

• DHL or FedEx for Standard Shipping
• EMS for Free Shipping

We offer a hassle-free return policy within 15 days of receiving your order. Items must be unused, in original condition, and in their original packaging with tags attached.

To start a return, please visit our Returns Policy page or contact our customer service team at [email protected]. Include your order number and reason for return, and we’ll guide you through the process.

For hygiene reasons, certain items like underwear and socks may not be eligible for return unless defective. Please check individual product pages for specific return eligibility.

Once we receive and inspect your returned items, refunds will be processed within 5-7 business days. The refund will be issued to your original payment method.

We’re here to help! You can reach us at:

• Email: [email protected]
• Physical Address: 2644 Victoria Park Ave, Toronto, CA M4A 2M5

We typically respond within 24 hours during business days.

Our primary operations are online, allowing us to offer unbeatable prices. However, we’re based in Toronto and maintain high standards of customer service comparable to physical retail stores.